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Lecturer(s)
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Dohnalová Žaneta, doc. Ing. Ph.D.
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Course content
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- Introduction to quality management systems, understanding the therm "quality". EFQM model Excellence. Stages of product formation and spiral of quality. Vertical and horizontal lines of the quality system. - Organizational structure of the company implementing quality management, models. Principles of quality management system, processes - Variability of processes, quality tools - Requirements for quality management system according to ISO 9001:2015. Context of organization, leadership and planning - Requirements for quality management system according to ISO 9001:2015. Support, operation, performance and evaluation, improvement - ISO 19011:2018 - types of audits; audit programme. - Scope standards on quality. Quality management in the automotive industry. Quality in chemical laboratory: Good laboratory practice; CSN EN ISO/IEC 17025 - Information security system according to CSN ISO/IEC 27001:2006. IT - Services management according to CSN ISO/EC 20000-1, 20000-2. System of food safety management according to CSN EN ISO 22000 - Safety management system ISO 45001:2018 - Environmental management system ISO 14001: 2015. - Life cycle assessment according to ISO 14040:2006. - Accreditation of laboratories. The Metrology Act No. 505/1990. Consumer Protection Act No. 36/2008 Coll. - Act on Technical Requirements for Products No. 22/1997
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Learning activities and teaching methods
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Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Skills training
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Learning outcomes
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The aim of the subject is to inform the students about quality management in industrial, chiefly, chemical companies. Students are also informed about further control systems and activities which are related with quality control of products and service.
After passing the subject, the students have general view about control systems, which are implemented in chemical companies with aim of continual improve the quality of products, environment protection and occupational health and safety. Students are acquitted with basic legislative rules and technical standards, which adjust these activities. The students can find the wide fulfillment on positions of middle management in several fields of industrial practice.
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Prerequisites
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Assessment methods and criteria
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Oral examination
Oral examination.
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Recommended literature
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Becková Monika. BOZP dle ČSN ISO 45001:2018 komentáře a příklady. Verlag Dashöfer, 2016. ISBN 978-80-87963-91-3.
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Becková Monika. Revice ISO9001:2015. Verlag Dashöfer, 2016. ISBN 978-80-87963-22-7.
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Besterfield D.H., Besterfield-Michna C., Besterfiled G.H., Besterfield-Sacre M. Total Quality Management. Prentice Hall: Columbus, 1999.
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Kupka K. Statistické řízení jakosti. Pardubice: Trilobyte Statistical Software, 1997.
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Macurová P., Noskievičová D., Klabusayová N. Řízení jakosti. VŠB v Ostravě, 1992.
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Tošenovský J., Noskievičová D. Statistické metody pro zlepšování jakosti. Montanex a.s. Ostrava, 2000.
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Zelenka J., Zelenková L. Řízení jakosti. Metrologie, normalizace, certifikace. Hradec Králové: VŠP, 1997.
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