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Course: Quality Management

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Course title Quality Management
Course code KANT/C818
Organizational form of instruction Lecture
Level of course Bachelor
Year of study not specified
Semester Summer
Number of ECTS credits 3
Language of instruction Czech
Status of course Compulsory-optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Dohnalová Žaneta, doc. Ing. Ph.D.
  • Svoboda Ladislav, doc. Ing. CSc.
Course content
Quality control. Importance, principles, terms by ČSN EN ISO 9000. Quality measure and their probing. Methods of quality evaluation of products. Factors affecting the quality of products and services. Principles of quality control of producers, periods of formation of products and its quality. Costs of quality. ISO Standards 9000. The quality management system requirements specified in standard ČSN EN ISO 9001. The improvement of efficiency of the quality management system by using standard ČSN EN ISO 9004. Statistic quality control. Principles, methods, examples, software. Internal audit of quality system management. Verification of quality system by using standard ČSN EN ISO 19011. Environmental management. Implementation of ISO standards of series ČSN EN ISO 14000. Occupational health and safety management systems, OHSAS 18001:1999 State effect on the quality control. Low about technical requirements of products. Technical normalization and testing. Accreditation. Czech accreditation system. Process of accreditation. Rules and documents for accreditation control in CZ. Metrology. Metrology low, terms, classification of gauges, confirmation and verification of gauges. Authorities and organizations that work in metrology field in CZ. - Low about protection of consumers. Basic terms, liability in rendering of products and services. Tasks of public administration.

Learning activities and teaching methods
Monologic (reading, lecture, briefing)
Learning outcomes
The aim of the subject is to inform the students about quality management in industrial, chiefly, chemical companies. Students are also informed about further control systems and activities which are related with quality control of products and service
After passing the subject, the students have general view about control systems, which are implemented in chemical companies with aim of continual improve the quality of products, environment protection and occupational health and safety. Students are acquitted with basic legislative rules and technical standards, which adjust these activities. The students can find the wide fulfillment on positions of middle management in several fields of industrial practice.
Prerequisites
Basic knowledge in the field of company management

Assessment methods and criteria
Oral examination

Oral examination.
Recommended literature
  • Besterfield D.H., Besterfield-Michna C., Besterfiled G.H., Besterfield-Sacre M. Total Quality Management. Prentice Hall, Columbus, 1999.
  • Kupka K. Statistické řízení jakosti. Trilobyte Statistical Software Pardubice, 1997.
  • Macurová P., Noskievičová D., Klabusayová N. Řízení jakosti. VŠB v Ostravě, 1992.
  • Tošenovský J., Noskievičová D. Statistické metody pro zlepšování jakosti. Montanex a.s. Ostrava, 2000.
  • Zelenka J., Zelenková L. Řízení jakosti. Metrologie, normalizace, certifikace. VŠP Hradec Králové, 1997.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester
Faculty: Faculty of Chemical Technology Study plan (Version): Chemistry and Technical Chemistry (2015) Category: Engineering chemistry and chemistry of silicates 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Chemistry and Technical Chemistry (2013) Category: Engineering chemistry and chemistry of silicates 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Polymeric Materials and Composites (2015) Category: Engineering chemistry and chemistry of silicates 3 Recommended year of study:3, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Farmacochemistry and Medicinal Materials (2013) Category: Engineering chemistry and chemistry of silicates 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Environment Protection (2013) Category: Ecology and environmental protection 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Economy and Management of Chemical and Food Industry (2014) Category: Engineering chemistry and chemistry of silicates 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Environment Protection (2015) Category: Ecology and environmental protection 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Economy and Management of Chemical and Food Industry (2015) Category: Engineering chemistry and chemistry of silicates 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Environment Protection (2014) Category: Ecology and environmental protection 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Polymeric Materials and Composites (2013) Category: Engineering chemistry and chemistry of silicates 3 Recommended year of study:3, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Farmacochemistry and Medicinal Materials (2015) Category: Engineering chemistry and chemistry of silicates 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Environment Protection (2016) Category: Ecology and environmental protection 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Chemistry and Technical Chemistry (2014) Category: Engineering chemistry and chemistry of silicates 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Polymeric Materials and Composites (2016) Category: Engineering chemistry and chemistry of silicates 3 Recommended year of study:3, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Farmacochemistry and Medicinal Materials (2014) Category: Engineering chemistry and chemistry of silicates 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Farmacochemistry and Medicinal Materials (2016) Category: Engineering chemistry and chemistry of silicates 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Economy and Management of Chemical and Food Industry (2016) Category: Engineering chemistry and chemistry of silicates 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Economy and Management of Chemical and Food Industry (2013) Category: Engineering chemistry and chemistry of silicates 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Chemistry and Technical Chemistry (2016) Category: Engineering chemistry and chemistry of silicates 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Chemical Technology Study plan (Version): Polymeric Materials and Composites (2014) Category: Engineering chemistry and chemistry of silicates 3 Recommended year of study:3, Recommended semester: Summer
University of Pardubice, date of update: 04.06.2024 23:50.