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Lecturer(s)
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Course content
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Communication - definition and other social aspects of this process. Social norms, conformity and influencing as starting points for communication. Nonverbal communication as a key skill. Communication process in practice. Conducting an interview. Group communication. Communication with an emphasis on people management. Management of business meetings. Communication of institutions with the public, assumptions and principles. Practice of communication and social perception in practice (2 blocks).
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Learning activities and teaching methods
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Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Work with text (with textbook, with book), Methods of individual activities, Skills training
- Contact teaching
- 14 hours per semester
- Term paper
- 40 hours per semester
- Home preparation for classes
- 20 hours per semester
- Preparation for a credit (assessment)
- 16 hours per semester
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Learning outcomes
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The aim of the course is to acquire the skills of communicating, discussing and understanding the communication process in a broader context.
A student who has successfully completed the course will be able to: distinguish the key principles of teamwork with respect to the group's goal, dynamics and composition; choose appropriate communication methods for the situation and follow the primary principles of good communication; apply the principles of teamwork in different situations by practicing teamwork in different real and model situations; at the same time, define the internal limits for this type of cooperation and define their role in the group hierarchy and take appropriate positions accordingly; apply simple procedures to mitigate them with regard to the ability to correctly perceive oneself as a participant in a conflict or stressful event; recognise different forms of communication; recognise the basic types of conflicts and stressful situations; distinguish between different psycho-hygiene principles; A student who has successfully completed the course is able to: Teamwork; manage workload.
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Prerequisites
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unspecified
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Assessment methods and criteria
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Home assignment evaluation, Work-related product analysis, Discussion
Assignment will be awarded based on completion of assignments and activity in class. Students will complete oral assignments and present them in exercises.
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Recommended literature
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BECK, G. Zakázaná rétorika. Praha, 2015.
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ČERNÝ, V. Řeč těla. Brno, 2012.
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DUPLINSKÝ, J., BRYCHTOVÁ, Š. Komunikace ve veřejné správě. Pardubice, 2004.
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KHELEROVÁ,V. Komunikační a obchodní dovednosti manažera. Praha, 2010.
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MIKULÁŠTÍK, M. Komunikační dovednosti v praxi. Praha, 2010.
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VYBÍRAL, Z. Psychologie lidské komunikace. Praha, 2009.
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