| Course title | Correspondence in English |
|---|---|
| Course code | KAA/BKORA |
| Organizational form of instruction | Tutorial |
| Level of course | Bachelor |
| Year of study | not specified |
| Semester | Winter and summer |
| Number of ECTS credits | 3 |
| Language of instruction | English |
| Status of course | Compulsory-optional |
| Form of instruction | Face-to-face |
| Work placements | This is not an internship |
| Recommended optional programme components | None |
| Lecturer(s) |
|---|
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| Course content |
|
General requirements for writing business letters (letters, faxes, and emails; content and style). Enquiries. Personnel appointments. Replies and quotations. Making orders. Invoices and payment. Complaints and adjustments. Customer relations. In-company communications: memos and reports.
|
| Learning activities and teaching methods |
| Dialogic (discussion, interview, brainstorming), Work with text (with textbook, with book), Methods of individual activities, Skills training |
| Learning outcomes |
|
This course is aimed at acquiring the language skills necessary for efficient communication, both oral and written, in business and administrative affairs. Emphasis is especially given to formal, written, business correspondence between companies and individuals in various situations of commercial practice, taking itnto account cultural differences (Czech, British and American environment). The aim of the course is the mastery of different registers and language means in commercial correspondence. The final portfolio serves as a collection of templates, which can be adapted to various business situations.
Students will develop communicative competence, especially in the field of commercial correspondence writing and ability to read and write commercial correspondence in the English and Czech languages. |
| Prerequisites |
|
unspecified
KAA/BJAC2 ----- or ----- KAA/BJAC3 |
| Assessment methods and criteria |
|
Home assignment evaluation, Student portfolio analysis
1. mandatory attendance of the initial 3 lessons 2. continuous submission of model correspondence within the given deadlines 3. submitting a final portfolio of letters at the end of the semester |
| Recommended literature |
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| Study plans that include the course |
| Faculty | Study plan (Version) | Category of Branch/Specialization | Recommended semester |
|---|