|
Lecturer(s)
|
|
|
|
Course content
|
General requirements for writing business letters (letters, faxes, and emails; content and style). Writing enquiries. Personnel appointments. Writing replies and quotations. Making orders. Payment. Complaints and adjustments. In-company communications: memos and reports.
|
|
Learning activities and teaching methods
|
|
Dialogic (discussion, interview, brainstorming), Work with text (with textbook, with book), Methods of individual activities, Skills training, Stimulating activities (simulation, games, drama)
|
|
Learning outcomes
|
This course is aimed at the language skills necessary for efficient communication, both oral and written, in socialising and in business and administrative affairs. Emphasis is especially given to formal, written, commercial correspondence between companies and individuals, to introducing various forms of commercial correspondence, and to reflecting on cultural differences. The aim of the course is the mastery of different registers and language means in commercial correspondence. The core of the course is General Business English, which enables students to be flexible and to adapt to various business situations.
Students will develop communicative competence, especially in the field of commercial correspondence writing and ability to read and write commercial correspondence in the English and Czech languages.
|
|
Prerequisites
|
unspecified
KAA/JAC2
|
|
Assessment methods and criteria
|
Didactic test, Student portfolio analysis
Work in practice companies - portfolio. Credit test (60%). Attendance in given weeks (100%).
|
|
Recommended literature
|
-
ASHLEY, A . Oxford Handbook of Commercial Correspondence, New Edition. Oxford University Press - updated version, handbook, workbook., 2003.
-
DVOŘÁKOVÁ, D. Anglicko-český obchodní slovník s přílohou Anglicko-české obchodní korespondence. Scientia Praha, 1991.
-
DYNDA, A., DYNDOVÁ, E. Česko-anglická obchodní korespondence. Nakladatelství Pragoeduca, Praha, 2001.
|