Course: Communication with Patients and their Families in Acute Crisis Situations

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Course title Communication with Patients and their Families in Acute Crisis Situations
Course code KKO/V3KAK
Organizational form of instruction Lesson
Level of course Bachelor
Year of study not specified
Semester Winter
Number of ECTS credits 2
Language of instruction Czech
Status of course Optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Siegelová Tereza, Mgr.
Course content
Introduction to crisis situations, acute stress reactions and emotions (ASR). Causes of ASR, situations in which ASR is encountered. ASR in adults, ASR in children and adolescents. Coping options, further care for the person in crisis or with ASR. Case studies, practical exercises.

Learning activities and teaching methods
Monologic (reading, lecture, briefing), Skills training
Learning outcomes
The aim of the subject is to acquaint students with how to practically communicate with patients or with patients' families and loved ones, especially during an acute stress reaction. The goal is to teach students how to communicate with an ongoing acute stress reaction, how to conduct an empathic conversation, how to use turns, how to work with the emotions of patients and their loved ones. The subject contains basic theory, but it is mainly based on the practical training of the aforementioned.
Student applies his/ her knowledge and experience gained during lectures and seminars into practice, Student manages to communicate with people in different age periods as well as the communication with problematic types of individuals. Student can solve conflicts and problems using assertive techniques.
Prerequisites
unspecified

Assessment methods and criteria
Student performance assessment

Fulfillment of mandatory participation in exercises as decided by the course supervisor. Completion of the course will be in the form of practical credit.
Recommended literature
  • Levine, Peter A. Léčba traumatu . Praha: Maitrea, 2018. ISBN 978-80-7500-404-8.
  • Levine, Peter A. Trauma očima dítěte . Praha: Maitrea, 2012. ISBN 978-80-87249-27-7.
  • SPIS. Systém psychosociální intervenční služby. .
  • ŠPATENKOVÁ, Naděžda a FRIEDLOVÁ, Martina. Zármutek dětí a dospívajících. Praha. 2024.
  • Špatenková, Naděžda. Krize a krizová intervence. Praha: Grada, 2017. ISBN 978-80-247-5327-0.
  • Špatenková, Naděžda. Poradenství pro pozůstalé . Praha: Grada, 2023. ISBN 978-80-271-3885-2.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester