University of Pardubice
Study programmes & Course catalogue
for academic year 2025/2026
University of Pardubice
Česky
Search
FAQ

Course: Communication and Interactive Processes

» List of faculties » FZS » KOS
Course title Communication and Interactive Processes
Course code KOS/P3KIP
Organizational form of instruction Lecture + Tutorial
Level of course Bachelor
Year of study not specified
Semester Winter
Number of ECTS credits 2
Language of instruction Czech
Status of course unspecified
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Píšová Lenka, Mgr.
  • Kročilová Lucie, Mgr. DiS.
Course content
Disturbances in interpersonal communication, communication with problematic types of individuals. Communication with clients with serious illness, with dying , the bereaved families. Intercultural communication. Specifics of communication with clients at various stages of evolution. Augmentative and alternative communication. Communications in selected clinical areas. Intercultural communication problems, means facilitating intercultural communication. Interdisciplinary communication. Creating communication material for clients within resource augmentative and alternative communication.

Learning activities and teaching methods
Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Methods of individual activities, Skills training
Learning outcomes
The aim of the course is to provide the students the basic information about the nature of interpersonal communication, focusing on its using in relation to clients of healthcare services. By completing the course students should acquire not only the required content of theoretical knowledge, but also communication skills, enabling him/ her to professional conduct in various situations in working with clients and their loved ones.
Student applies his/ her knowledge and experience gained during lectures and seminars into practice, manages to communicate with people across all age groups as well as the communication with problematic types of individuals. Student can solve conflicts and problems using assertive techniques. In practice we use augmentative and alternative communication techniques.
Prerequisites
unspecified

Assessment methods and criteria
unspecified
The fulfilment of compulsory 80 % attendance at lectures. Passing a written test or oral examination.
Recommended literature
  • ADAIR, J. Efektivní komunikace. 1. vyd. Praha: Alfa Publishing, 2004.
  • DE VITO, J. A. Základy mezilidské komunikace. 6. vyd. Praha: Grada Publishing, 2008.
  • KŘIVOHLAVÝ, J. Konflikty mezi lidmi. 2. vyd. Praha: Portál, 2008.
  • LECHTA, V. Terapie narušené komunikační schopnosti. 2. vyd. Praha: Portál, 2011.
  • MASTILIAKOVÁ, D. a kol. Komunikace s cizinci při poskytování zdravotní péče: Respektování jejich transkulturní / multikulturní odlišnosti v rámci českého právního řádu. 1. vyd. Ostrava: Ostravská Univerzita, 2003.
  • MIKULÁŠTÍK, M. Komunikační dovednosti v praxi. 1. vyd. Praha: Grada Publishing, 2003.
  • PLAMÍNEK, J. Komunikace a prezentace: umění mluvit, slyšet a rozumět. Praha: Grada Publishing, 2012.
  • PRAŠKO, J.; PRAŠKOVÁ, H. Asertivitou proti stresu. 2. vyd. Praha: Grada Publishing, 2007.
  • Šarounová, Jana. Metody alternativní a augmentativní komunikace. Praha: Portál, 2014. ISBN 978-80-262-0716-0.
  • ŠKODOVÁ, E.; JEDLIČKA, I. Klinická logopedie. 2. vyd. Praha: Portál, 2007.
  • VÁGNEROVÁ, M. Psychopatologie pro pomáhající profese. 3. vyd. Praha: Portál, 2004.
  • VENGLÁŘOVÁ, M.; MAHROVÁ, G. Komunikace pro zdravotní sestry. 1. vyd. Praha: Grada Publishing, 2006.
  • VYBÍRAL, Z. Psychologie komunikace. 1. vyd. Praha: Portál, 2005.
  • WEISS, P.; JANÁČKOVÁ, L. Komunikace ve zdravotnické péči. 1. vyd. Praha: Portál, 2008.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester
University of Pardubice, date of update: 16.03.2026 23:51. Data created for academic year 2025/2026