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Lecturer(s)
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Becková Helena, Ing. Ph.D.
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Course content
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1. General characteristics of communication, communication process 2. Basic rules of social communication (greeting, introduction, addressing, academic degrees) 3. Oral and written speech (correspondence, language, e-mails, telephoning) 4. Basics of presentation (factors and preparation, dynamics and structure of presentation, content and form of presentation) 5. Rhetoric (preparation for the performance, technique of speech, personality of the speaker, audience) 6. Non-verbal communication (characteristics, meaning, types) 7. Coping with difficult situations during presentations 8. Conducting dialogues and discussions (dialogue structure, relational aspects of dialogue, meetings and public debating) 9. Argumentation (logical delusions, deceptive definitions, quasi-argumentation, linguistic delusions) 10. Communication strategy (tactical action, problematic partner) 11. Techniques of friendly communication (positive program, active listening, argumentation and pseudo-argumentation, assertive approach) 12. Barriers in communication, manipulation 13. Conflicts and their solutions
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Learning activities and teaching methods
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Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Methods of individual activities, Projection, Skills training
- Contact teaching
- 16 hours per semester
- Preparation for a credit (assessment)
- 20 hours per semester
- Preparation of a presentation (report)
- 20 hours per semester
- Independent critical reading
- 30 hours per semester
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Learning outcomes
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The aim of the course is to acquaint students with the basic rules of communication and introduce them to the most important communication skills.
By completing the course, the students will master the basic rules of communication and communication skills. They are able to use them both during their studies (in the academic environment, in the performance of assigned tasks, in team work) and in practice (during compulsory internships, at work or in their own business).
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Prerequisites
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No special prerequisites are required for this course.
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Assessment methods and criteria
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Student performance assessment, Oral performance analysis, Systematic monitoring
The student must prove that he/she is familiar with the given issue and masters the basic communication skills to the required extent. This will be verified through a final presentation on a selected topic, which the student will prepare in advance. The teacher will communicate the specific requirements to the students in the first week of the term.
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Recommended literature
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Bradbury, Andrew. Jak úspěšně prezentovat a přesvědčit. Brno: Computer Press, 2007. ISBN 978-80-251-1622-7.
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Heigl, Peter. Jak mluvit na veřejnosti: rétorika. Praha, 2014. ISBN 978-80-7306-595-9.
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Helcl, Zdeněk. Jak zvládnout 77 obtížných situací při prezentacích a přednáškách : osvědčené rady a příklady z praxe. Praha: Grada, 2013. ISBN 978-80-247-4770-5.
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Plamínek, Jiří. Komunikace a prezentace : umění mluvit, slyšet a rozumět. Praha: Grada, 2008. ISBN 978-80-247-2706-6.
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Špaček, Ladislav. Business etiketa a komunikace. Praha: L. Špaček, 2013. ISBN 978-80-260-4347-8.
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Špačková, Alena. Umění dialogu : jak si s lidmi opravdu porozumět. Praha: Grada Publishing, 2011. ISBN 978-80-247-3810-9.
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Tinková, Eva. Rétorika aneb Řeč jako nástroj: praktický průvodce řečí těla a verbální komunikací. Kralice na Hané, 2010. ISBN 978-80-7402-074-2.
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