Course: Leadership and Managerial Communication in Healthcare

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Course title Leadership and Managerial Communication in Healthcare
Course code KKO/P9LMK
Organizational form of instruction Lecture + Tutorial
Level of course Master
Year of study 2
Semester Winter
Number of ECTS credits 4
Language of instruction Czech
Status of course Compulsory
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Sládek Karel, doc. RNDr. ThLic. Ph.D., MBA
  • Maximov Dominik, Mgr.
Course content
Communication and assertiveness Communication and self-management Building and leading a team Leadership, its principles and content Definition of managerial communication in the context of internal communication Managerial communication competences Personal plan for developing one's own communication The importance of communication in building trust, consistency of verbal and non-verbal communication Self-reflection Communication changes Conflict management Manager's communication plan and effective management of meetings

Learning activities and teaching methods
Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Work with text (with textbook, with book)
Learning outcomes
The aim of the course is to learn about the nature and meaning of leadership, its differences from other types of leadership, its functions, elements, and processes in an organizational context. The course includes self-awareness and reflection to enhance one's own positive and proactive approach and to prevent burnout syndrome when overcoming obstacles in leading others.
Students know the basic principles and techniques for implementing leadership in the context of managerial communication as a major tool for leading teams and individuals and building a stimulating social climate. In accordance with Government Regulation No. 275/2016 Coll. on Areas of Education in Higher Education, due to the number of credits for the completion of the course, the course is included in the areas of education Part 5 - Economic disciplines (60 %; 3 credits) and Part 36 - Health disciplines (40 %; 2 credits).
Prerequisites
unspecified

Assessment methods and criteria
Oral examination

Compulsory attendance at lectures and seminars. Fulfilment of tasks assigned at the seminars. Passing a written test and the semester paper.
Recommended literature
  • Armstrong, Michael. Management a leadership. Praha: Grada, 2008. ISBN 978-80-247-2177-4.
  • BEAUVAIS, A. M. Leadership and Management Competence in Nursing Practice. NY: Springer Publishing Company, LLC, 2019. ISBN 978-0-8261-2524-8.
  • HOLÁ, J. Interní komunikace v teorii a praxi. Univerzita Pardubice, 2017.
  • HOLÁ, J. Jak zlepšit interní komunikaci. 1. vyd. Brno: Computer Press, 2011.
  • HOLÁ J., MORAVCOVÁ M., HLAVÁČKOVÁ E., ČERVENKOVÁ Z. Management kompetencí v ošetřovatelství. Pardubice. 2024.
  • INTERNATIONAL HOSPITAL FEDERATION:. Leadership Competencies for Healthcare Managers. 2015.
  • Plevová, Ilona. Management v ošetřovatelství. Praha: Grada, 2012. ISBN 978-80-247-3871-0.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester