Lecturer(s)
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Jelínková Linda, Mgr.
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Ročková Jitka, Mgr. DiS.
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Kročilová Lucie, Mgr. DiS.
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Nykodýmová Linda, Mgr.
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Kopecký Michal, Mgr. et Mgr.
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Course content
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Assertiveness (the rights, techniques, use of assertiveness in health care practice). Conflicts and their resolution. Introduction to communication for the helping professions. Communication with clients with various types of disability. Practice: assertiveness techniques. Conflict resolution and practice: strategies for problematic communication. Practice: communication with various types of patients while taking into account their disability and special mental features.
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Learning activities and teaching methods
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Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Skills training, Stimulating activities (simulation, games, drama)
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Learning outcomes
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The student practically applies knowledge and experience gained in lectures and the practicum. The student manages to communicate with people in various age groups as well as to communicate with problem types of individuals. The student is able to solve conflicts and problems with an assistance of assertive techniques.
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Prerequisites
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unspecified
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Assessment methods and criteria
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Home assignment evaluation, Student performance assessment, Discussion, Self project defence
Completion of compulsory 80% attendance at the practicum sessions and seminars.
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Recommended literature
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Bláha, K., Staňková, M. Sestra a pacient. Brno: Národní centrum ošetřovatelství a nelékařských zdravotnických oborů, 2003. 67 s. ISBN 80-7013-. ISBN 80-7013-388-0.
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Capponi, V. Asertivně do života. Grada 1994.
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Capponi, V. Sám sobě mluvčím. Grada Publishing, 1994.
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Křivohlavý, J. Tajemství úspěšného jednání. Grada 1995.
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Lewis, D. Tajná řeč těla. Hodego, 2001.
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Mareš, J., Křivohlavý, J. Komunikace ve škole. 1995, 210 s. (povinné: 9 - 56, 106 - 177).
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MeQuail. Úvod do teorie masové komunikace. Praha, Portál 1999, 440 s. (povinné: 55 - 116).
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Portmannová, R. Jak zacházet s agresivitou. Praha, Portál 1996, 102 s. (povinné: 11 - 27, 41 - 50, 81 - 92).
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Praško, J, Prašková, H. Asertivitou proti stresu.. Grada 1996.
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ŠIMÍČKOVÁ-ČÍŽKOVÁ, J. a kol. Přehled vývojové psychologie. Olomouc: Univerzita Palackého, 2010. ISBN 978-80-244-2433-0.
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