Course: Communication, interactive process in nursing care

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Course title Communication, interactive process in nursing care
Course code KOS/P2KOP
Organizational form of instruction Lecture + Tutorial
Level of course Bachelor
Year of study 1
Semester Summer
Number of ECTS credits 1
Language of instruction Czech
Status of course Compulsory
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Ročková Jitka, Mgr. DiS.
  • Kročilová Lucie, Mgr. DiS.
Course content
The definition of human communication and the influence of individual experience and personality factors on communication. Theory of communication. Verbal communication (content, form, phases, dialogue types). Non-verbal communication, body language, the language of sounds, objects, and actions. Observation and listening. Principles of effective communication. Forms of communication (monologue, dialogue): practice. What do body language and the language of sounds, objects, and actions tell us. Forms of speech (presentation, education): practice. Active listening and perception: practice.

Learning activities and teaching methods
Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Skills training, Stimulating activities (simulation, games, drama)
Learning outcomes
The aim is to provide students with basic information on the nature of interpersonal communication, focusing on its use when dealing with clients in health services. Upon completion of the subject, students should have acquired not only the required content of theoretical knowledge, but also communication skills that will enable them to behave professionally in various situations while working with clients and their loved ones.
The student practically applies knowledge and experience gained in lectures and the practicum. The student manages to communicate with people in various age groups as well as to communicate with problem types of individuals. The student is able to solve conflicts and problems with an assistance of assertive techniques.
Prerequisites
unspecified

Assessment methods and criteria
Home assignment evaluation, Student performance assessment, Discussion

Completion of compulsory 60% attendance at the lectures. Completion of compulsory 85% attendance at the practicum sessions and seminars.
Recommended literature
  • ADAIR, J. Efektivní komunikace. 1. vyd. Praha: Alfa Publishing, 2004.
  • Buchtová, B. Rétorika. Praha, 2006. ISBN 80-247-0686-X.
  • DE VITO, J. A. Základy mezilidské komunikace. 6. vyd. Praha: Grada Publishing, 2008.
  • HONZÁK, R. Komunikační pasti v medicíně. 2. vyd. Praha : Galén, 165 s., 1999.
  • KŘIVOHLAVÝ, J. Konflikty mezi lidmi. 2. vyd. Praha: Portál, 2008.
  • KŘIVOHLAVÝ, J. Povídej, naslouchám. 1. vyd. Praha : Návrat, 105 s, 1993.
  • Lewis, D. Tajná řeč těla. Praha: Hodego, 2004.
  • Maříková, Marie. Rétorika : manuál komunikačních dovedností. Praha: Professional Publishing, 2002. ISBN 80-86419-31-2.
  • MASTILIAKOVÁ, D. a kol. Komunikace s cizinci při poskytování zdravotní péče: Respektování jejich transkulturní / multikulturní odlišnosti v rámci českého právního řádu. 1. vyd. Ostrava: Ostravská Univerzita, 2003.
  • Mikuláštík, Milan. Komunikační dovednosti v praxi. Praha: Grada, 2010. ISBN 978-80-247-2339-6.
  • NOVÁK, T.; CAPPONI, V. Asertivně do života. 2. vyd. Praha : Grada Publishing, a.s., 174 s., 2004.
  • PLÁŇAVA, I. Průvodce mezilidskou komunikací: přístupy - dovednosti - poruchy. 1. vyd. Praha : Grada Publishing, a.s., 146 s., 2005.
  • PRAŠKO, J.; PRAŠKOVÁ, H. Asertivitou proti stresu. 2. vyd. Praha: Grada Publishing, 2007.
  • RATISLAVOVÁ, K. Aplikovaná psychologie - porodnictví. 1. vyd. Praha: Reklamní atelier Area, 2008.
  • TAUSEN, G.; GEZE-HANEL, I. Prenatální komunikace. 1. vyd. Praha: Portál, 2003.
  • TEGZE, O. Neverbální komunikace.. Computer Press, a.s., Brno, 2003.
  • VÁGNEROVÁ, M. Psychopatologie pro pomáhající profese. 1. vyd. Praha: Portál, 2012.
  • VENGLÁŘOVÁ, M.; MAHROVÁ, G. Komunikace pro zdravotní sestry. Praha: Grada Publishing, 2006.
  • Vybíral, Z. Psychologie lidské komunikace. Praha: Portál, 2005.
  • WEISS, P.; JANÁČKOVÁ, L. Komunikace ve zdravotnické péči. 1. vyd. Praha: Portál, s. r. o., 2008.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester
Faculty: Faculty of Health Studies Study plan (Version): Paramedicine (2013) Category: Health service 1 Recommended year of study:1, Recommended semester: Summer