Course: Procedural Management

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Course title Procedural Management
Course code USII/KPCR
Organizational form of instruction Lecture
Level of course Master
Year of study 2
Semester Summer
Number of ECTS credits 3
Language of instruction Czech
Status of course Optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Šimonová Stanislava, doc. Ing. Ph.D.
Course content
Definition of processes, classification of processes. Methods, models and standards of process modeling. Process improvement. Models of quality for public administration. Process management, methods of introduction. Tools statistical, graphical. Statistical process control. Six Sigma, Lean, Kaizen, CAF, COBIT, ITIL. Modelling will be carried out in SW tool ARIS or in products as MS Visio, CraftCase.

Learning activities and teaching methods
Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Laboratory work
Learning outcomes
The aim of the course is to acquire knowledge of methods and processes of modelling business processes and of the role of process modelling with building the company information system. Modelling will be carried out using the software tool.
The student will be able to define and model processes, he/she will be able to apply diagrams of process modelling and analyze business processes using a software tool.
Prerequisites
unspecified

Assessment methods and criteria
Oral examination, Written examination, Didactic test, Discussion

The assignment is granted elaboration of given tasks; there are made public in the course KPCR. The course is available in the system Moodle (information about password is available in the system STAG - Study material (studijní materiály)). The examination consists of two parts, written and oral. It examines theoretical knowledge of presented themes and the student ability of practical task elaboration. The conditions for the examination are made public in the system Stag by way of "Studijní materiály" (Educational materials) at the beginning of semester.
Recommended literature
  • Grasseová, M. Procesní řízení ve veřejném i soukromém sektoru. 2008.
  • Svozilová, A. Zlepšování podnikových procesů. Praha, 2011.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester
Faculty: Faculty of Economics and Administration Study plan (Version): Regional and Information Management (2013) Category: Economy 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Economics and Administration Study plan (Version): Informatics in Public Administration (2014) Category: Economy 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Economics and Administration Study plan (Version): Informatics in Public Administration (2013) Category: Economy 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Economics and Administration Study plan (Version): Economics and Enterprise Management (2013) Category: Economy 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Economics and Administration Study plan (Version): Economics and Enterprise Management (2014) Category: Economy 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Economics and Administration Study plan (Version): Economics and Enterprise Management (2015) Category: Economy 2 Recommended year of study:2, Recommended semester: Summer
Faculty: Faculty of Economics and Administration Study plan (Version): Regional and Information Management (2014) Category: Economy 2 Recommended year of study:2, Recommended semester: Summer