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Course info
KOS / P2KOI
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Course description
Department/Unit / Abbreviation
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KOS
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P2KOI
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Academic Year
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2023/2024
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Academic Year
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2023/2024
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Title
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Communication and interactive processes
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Form of course completion
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Examination
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Form of course completion
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Examination
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Long Title
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Communication and interactive processes
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Accredited / Credits
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Yes,
1
Cred.
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Type of completion
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Oral
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Type of completion
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Oral
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Time requirements
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Lecture
11
[Hours/Semester]
Tutorial
9
[Hours/Semester]
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Course credit prior to examination
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Yes
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Course credit prior to examination
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Yes
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Automatic acceptance of credit before examination
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No
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Included in study average
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YES
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Language of instruction
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Czech
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Occ/max
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Automatic acceptance of credit before examination
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No
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Summer semester
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65 / -
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0 / -
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0 / -
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Included in study average
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YES
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Winter semester
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0 / -
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0 / -
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0 / -
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Repeated registration
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NO
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Repeated registration
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NO
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Timetable
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Yes
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Semester taught
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Summer semester
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Semester taught
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Summer semester
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Minimum (B + C) students
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not determined
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Optional course |
Yes
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Optional course
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Yes
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Language of instruction
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Czech
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Internship duration
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0
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No. of hours of on-premise lessons |
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Evaluation scale |
A|B|C|D|E|F |
Periodicity |
každý rok
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Evaluation scale for credit before examination |
S|N |
Periodicita upřesnění |
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Fundamental theoretical course |
No
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Fundamental course |
No
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Fundamental theoretical course |
No
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Evaluation scale |
A|B|C|D|E|F |
Evaluation scale for credit before examination |
S|N |
Substituted course
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UZS/P2KOI
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Preclusive courses
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N/A
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Prerequisite courses
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N/A
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Informally recommended courses
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N/A
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Courses depending on this Course
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N/A
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Histogram of students' grades over the years:
Graphic PNG
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XLS
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Course objectives:
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The aim of the course is to provide students with basic information about the nature of interpersonal communication with a focus on its use in relation to clients of health services. At the end of the course, students have not only the required amount of theoretical knowledge, but also communication skills that enable them to act professionally in various situations when working with clients and their loved ones.
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Requirements on student
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Fulfillment of mandatory active 80% participation in exercises. Fulfillment of mandatory attendance at lectures. Completion of a written test or an oral exam as decided by the subject guarantor.
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Content
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Conflicts and their resolution. The specifics of communication with clients in various development stages. Communication with clients with different types of disabilities. Disorders in interpersonal communication, communication with problematic types of individuals. Intercultural communication. Communication with a client with a serious illness, with a dying person, with survivors.
Conflict resolution and problem communication strategies practice. Practice the specifics of communication with a child, adult, senior citizen. Training in the specifics of communication with clients with different types of disabilities. Training in the specifics of communication with problematic types of individuals. Intercultural communication problems, means facilitating intercultural communication. Practice the specifics of communication with a client with a serious illness, with a dying person, with a survivor.
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Activities
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Fields of study
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Guarantors and lecturers
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Literature
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Basic:
PTÁČEK, R.; BARTŮNĚK, R. Etika a komunikace v medicíně. 1. vyd. Praha: Grada Publishing, 2011.
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Basic:
STRNADOVÁ, V. Interpersonální komunikace. 1. vyd. Hradec Králové: Gaudeamus, 2011. ISBN 978-80-7435-157-0.
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Basic:
PECH, J. Řeč těla a umění komunikovat. 1. vyd. Praha: NS Svoboda, 2009.
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Basic:
HEILMANN, CH. M. Řeč těla, gesta, mimika, emoce. 1. vyd. Praha: Grada, 2013.
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Basic:
ŠPATENKOVÁ, N.; KRÁLOVÁ, J. Základní otázky komunikace: Komunikace (nejen) pro sestry. 1. vyd. Praha: Galén, 2009.
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Recommended:
PRŮCHA, J. Dětská řeč a komunikace. 1. vyd. Praha: Grada, 2011.
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Recommended:
SLOWÍK, J. Komunikace s lidmi s postižením. 1. vyd. Praha: Portál, 2010.
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Recommended:
POKORNÁ, A. Komunikace se seniory. 1. vyd. Praha: Grada, 2010.
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Recommended:
WEISS, P., JANÁČKOVÁ, L. Komunikace ve zdravotnické péči. Praha: Portál, s. r. o., 2008.
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Recommended:
KŘIVOHLAVÝ, J. Konflikty mezi lidmi. Praha: Portál, 2008.
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Recommended:
ŠTĚPANÍK, J. Najčastější chyby a omyly manažerské praxe. 1. vyd. Praha: Grada, 2010.
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Recommended:
ANDRŠOVÁ, A. Psychologie a komunikace pro záchranáře. 1. vyd. Praha: Grada, 2011.
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Prerequisites - other information about course preconditions |
- |
Competences acquired |
Students apply the knowledge and experience gained in lectures and exercises into practice, they manage communication with people across all ages and they can communicate with individuals that can cause problems. Students can solve conflicts and problems using assertive techniques. |
Teaching methods |
- Monologic (reading, lecture, briefing)
- Dialogic (discussion, interview, brainstorming)
- Skills training
- Stimulating activities (simulation, games, drama)
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Assessment methods |
- Home assignment evaluation
- Student performance assessment
- Discussion
- Self project defence
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